NHTSA Complaint #11522109 — 2016 SUBARU CROSSTREK
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 11522109 |
| Vehicle | 2016 SUBARU CROSSTREK |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
In October 2020, the OEM transmission on my 2016 Subaru Crosstrek failed at 87,500 miles. The transmission was covered under a recent extension of the warranty from 60,000 to 100,000 miles. See website info regarding extended warranty: https://static.nhtsa.gov/odi/tsbs/2018/MC-10146475-9999.pdf After driving the "new" transmission for 18 months and 40,000 miles, the transmission failed again. This time, Subaru America refused, at first, to admit any fault. They initially offered $1000 for replacement, then increased to $3500 as a final offer. My out of pocket was $4710. Now, after 8 months and less than 12,000 miles, the transmission has failed AGAIN. This transmission is under a 1 year/unlimited miles warranty. This will be the 4th transmission in a vehicle with 143,000 miles on it.
Related Complaints for the 2016 SUBARU CROSSTREK
Other UNKNOWN OR OTHER Complaints
#11657595
The CVT valve body was diagnosed as defective by the Subaru Dealership service department. The car was taken to the d...
#11613015
Our 2016 Subaru Crosstrek (Automatic Transmission) has had intermittent issues with it losing power despite our foot ...
#11577815
I have a 2016 Subaru Crosstrek 5 speed manual transmission and it only has 64000 on it. The clutch went out and I to...
#11549936
Driving down the freeway I had cruise control set. All of the sudden the cruise control shut off and it was like the ...
#11543159
I have a 2016 Crosstrek. It hestitates when you start after a stop. I have taken it to the dealership. They feel the ...
Recent Complaints for the 2016 SUBARU CROSSTREK
#11704175
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Within 24 hours of purchase, the exhaust pipe became detached underneath the vehicle and exhaust fumes and odor were ...
#11697638
ELECTRICAL SYSTEM
A/C Control Head and connector burned on both ends. Dealer service center stated it was a significant safety/fire haz...
#11658990
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
Hood latch failed causing hood to fly open, smashing and breaking my windshield.
#11657595
POWER TRAIN
The CVT valve body was diagnosed as defective by the Subaru Dealership service department. The car was taken to the d...
#11657595
STEERING
The CVT valve body was diagnosed as defective by the Subaru Dealership service department. The car was taken to the d...