NHTSA Complaint #11521958 — 2021 SUBARU CROSSTREK

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11521958
Vehicle	2021 SUBARU CROSSTREK
Component	POWER TRAIN
Date of Incident	May 11, 2023
Date Filed	May 15, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

Check engine light. Code showing P2682 and P26a3. There is an issue with the Thermo Control Valve for the MY21 Crosstrek. This is also affecting the Forester and Outback. See this thread: https://www.subaruforester.org/threads/2019-thermo-control-valve-assembly-and-warranty-merged-thread.823510/ Subaru should replace and install the new part regardless if the vehicle is no longer under warranty if a customer TCV has issues. There are customers who have had to pay anywhere between $1500-$2000+ to have this fixed/replace by the Subaru dealer.

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