NHTSA Complaint #11521917 — 2021 TESLA MODEL Y

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING issue reported to NHTSA

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Complaint Details

ODI Number 11521917
Vehicle 2021 TESLA MODEL Y
Component FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I own a 2021 Tesla Model Y. I took possession of it on August 7, 2021, in Santa Barbara, Ca. Ever since, I have had thousands of instances of automatic emergency braking (phantom braking) episodes while using cruise control or autopilot. On January 26, 2022, I had 47 documented episodes, in just two hours. The experiences of severe phantom braking have been terrifying. The car often slams on its brakes for no apparent reason, many times on a four lane highway, or on a freeway with no cars or obstacles. I worry about getting rear-ended, which could end in severe injury or death. It has been in for repair five times, and the technicians are animate that a software update is coming very soon to resolve this problem (they've been promising that since a few weeks after taking possession of the Tesla). I expected the problem to be resolved by now. It hasn't. The AEB continues today. Can you please force Tesla to fix this problem immediately? It is very dangerous. Please provide a response identifying actions you are taking to resolve this very important safety matter.

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