NHTSA Complaint #11521802 — 2021 FORD EXPLORER

This vehicle has had multiple recalls for the same issue. Current recall is 23V022. This is a recurring issue with the sync screens. Now the entire screen is failing at all times rendering it impossible to drive hands free. Meaning navigation does not work, operating a phone through the car does not work, at times the reverse emergency brake does not work. All of these features are there to improve not only the safety of the vehicle occupants, but the safety of other motorists. It is unfortunate that the government has allowed a vehicle manufacturer to make its own rules when it comes to the safety of this nations motorists. All of the photos attached were taken on different days over the last couple of months and I would be happy to verify this upon request.