NHTSA Complaint #11521786 — 2015 FORD EXPLORER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11521786
Vehicle 2015 FORD EXPLORER
Component STEERING
Date of Incident
Date Filed
Mileage 143,515 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AL

Consumer Description

The steering wheel was no longer operable(loss control of vehicle) We were turning into a gas station to purchase gas and the steering wheel failed I was able to miss the car at the pump next to the one I was attempting to park at. I purchased this vehicle 3/10/2023 I was not aware of any recalls or anything until tonight. I did not have any lights on indicating an issue but I had been reaching out to the dealer because I sensed something was wrong with the vehicle. My attempts to get it diagnosed went ignored until 4/25/23 when this incident occurred.

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