NHTSA Complaint #11521772 — 2016 MITSUBISHI OUTLANDER

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11521772
Vehicle 2016 MITSUBISHI OUTLANDER
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 120,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

The contact owns a 2016 Mitsubishi Outlander. The contact stated after parking the vehicle, the vehicle would not turn off and several unknown warning lights illuminated. The contact disconnected the battery, and the vehicle was turned off. The vehicle was towed to the dealer and the battery was replaced, but the failure reoccurred. On another occasion when the contact shifted the vehicle into drive, the computer failed to recognize that the vehicle had shift. The vehicle was towed to the dealer, but the contact was unsure what was repaired, but the failure persisted. The vehicle was taken to an independent mechanic who stated that the transmission had a leak. The mechanic sealed the leak, but the failure persisted. The mechanic stated that the transmission needed to be replaced. The vehicle was not repaired. The dealer was contacted and stated they were aware of the failure but provided no assistance. The manufacturer was not contacted. The failure mileage was 120,000.

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