NHTSA Complaint #11693850 — 2016 MITSUBISHI OUTLANDER

The contact owns a 2016 Mitsubishi Outlander. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. No warning lights were illuminated. The contact stated that the failure occurred repeatedly after coming to a complete stop. The contact stated that because of the failure, the contact was nearly involved in several crashes. In addition, the contact stated that the failure had not occurred until after the vehicle had been driven for a while or the engine had warmed up. The dealer was made aware of the failure. The contact was informed that the repair was not covered under the recall. The vehicle was taken to an independent mechanic, where it was diagnosed, and determined that a software update for the CVT transmission was needed. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 16V563000 (Power Train); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.