NHTSA Complaint #11521667 — 2018 CHRYSLER PACIFICA ENGINE

Complaint Details

ODI Number	11521667
Vehicle	2018 CHRYSLER PACIFICA
Component	ENGINE
Date of Incident	May 3, 2023
Date Filed	May 12, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

Van has been clunking/slipping through transmission when accelerating. Stop/Start function error relayed and had a rough idle noticeable when started cold. Car would shut down on occasion when coming to a stop. Battery was recently replaced, assuming due to start/stop battery(also been replaced) draining main battery. Technician indicated Misfire on cylinder, coil swapped, spark plugs replaced and 100,000 mileage maintenance completed per recommendation due to scope of work. Van returned then upon first start, extremely rough idle and exhaust smelled the worst I've ever smelled, choking even. Van taken under warranty at least 2 times for transmission and abrupt shutdowns due to safety concerns with vehicle. Never replicated at dealership.

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