NHTSA Complaint #11521237 — 2022 FORD E-350

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11521237
Vehicle	2022 FORD E-350
Component	STEERING
Date of Incident	March 31, 2023
Date Filed	May 9, 2023
Mileage	12,361 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	UT

Consumer Description

The contact owns a 2022 Ford E-350. The contact stated while driving 60 MPH and depressing the brake pedal, the vehicle failed to stop as needed. There was no warning light illuminated. The contact desperately depressed on the brake pedal and the vehicle eventually came to a complete stop. The vehicle was towed to the dealer and the mechanic stated that the power steering pump needed to be replaced, and that the vehicle was previously repaired under NHTSA Campaign Number: 22V089000 (Steering, Service Brakes, Hydraulic). The vehicle was repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was 12,361.

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