NHTSA Complaint #11521127 — 2018 CHRYSLER PACIFICA

Car began to idle roughly and the check engine light came on. A scan returned the code that indicates a misfire in cylinder 3 of the engine. Our local service station was unable to fix the problem, but stated it could be a leaking head gasket. We took the car to a dealership, where they diagnosed a crack in the engine block, with coolant leaking into the engine cylinder. The dealer service department is saying the engine needs to be replaced, at the cost of around $16,000. The car is at around 85,000 miles, far too early to have engine problems of this magnitude. This issue has been widely reported among other owners of 2017-2022 Pacificas...all similar cases. A misfire in an engine cylinder (usually 3 or 5) which ends up being diagnosed as a cracked engine block requiring a replacement.