NHTSA Complaint #11521086 — 2023 TESLA MODEL S

STRUCTURE:BODY issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11521086
Vehicle 2023 TESLA MODEL S
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

My wife was driving the car through a twisty road, and she heard a clunking noise come from the front passenger door, and then the door opened. A warning came up that the emergency door release was pulled and that the door was open. My wife was the only person in the car and could not have pulled the emergency door release on the passenger side door. I took the car to Tesla, and they were able to confirm the error messages, but did not see anything wrong within the door that they felt explained the issue. They did not have an explanation other than suggesting we pulled the emergency handle, which was impossible since no one was sitting in the seat at that time. They also admitted that a recent software bug in Model S and X cars was likely the cause of previous errors about the emergency handle being pulled, since we know not to pull it. We were obviously concerned since the door opening suddenly could be quite dangerous. We have not had any symptoms before or since.

Related Complaints for the 2023 TESLA MODEL S

Other STRUCTURE:BODY Complaints

#11593247 Frunk latch does not open with the first tap due to misdesigned frunk liner trim piece. The only way to open the frun...
#11540722 This is the second time in the last two weeks that my backup camera has stopped working. I have talk to the service c...

Recent Complaints for the 2023 TESLA MODEL S

#11713173 ELECTRICAL SYSTEM The vehicle is over reporting it's speed by 5% this is a large discrepancy which effects safety by causing people dri...
#11713173 POWER TRAIN The vehicle is over reporting it's speed by 5% this is a large discrepancy which effects safety by causing people dri...
#11713173 WHEELS The vehicle is over reporting it's speed by 5% this is a large discrepancy which effects safety by causing people dri...
#11707195 FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING Auto emergency braking is occurring when vehicle recognizes leaves as people. This has happened on three occasions. ...
#11707197 UNKNOWN OR OTHER The horn is a little button on the steering wheel. Tesla has since switched to a center horn. I assume this is due ...
Check any vehicle history by VIN - Free vehicle history report