NHTSA Complaint #11521005 — 2020 LINCOLN NAUTILUS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11521005
Vehicle	2020 LINCOLN NAUTILUS
Component	POWER TRAIN
Date of Incident	October 31, 2022
Date Filed	May 8, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

VEHICLE HAS AN ERRATIC TRANSMISSION ISSUE. DDOES NOT RESPOND AT TIMES WHEN IN TRAFFIC AT LOW SPEEDS. DO NOT FEEL SAFE IN TRAFFIC BECAUSE OF THIS. WORRIED IF IT WILL RESPOND WHEN ASKED TO DO SO. NO CODES OR OTHER WARNINGS ARE GIVING BY THE VEHICLE. BEEN TO THE DEALER AT LEAST 3X AND ONCE THE RESET THE COMPUTER BACK TO FACTORY SETTINGS ONLY TO HAVE IT MORPH BACK INTO ITS UNRELIABLE STATE AFTER 2K MILES WERE ADDED. THE DEALER ART HILL FORD CLAIMS THEY ARE BACKED UP WITH WORK AND DONT NOTICE ANYTHING WRONG WHEN DRIVING IT ON A FEW OCCASIONS. BUT ADMITTLEY STATE THAT THE 10 SPEED TRANSMISSIONS ARE A PROBLEM. THE MANUFACUTER LICOLN OFFERED A BUY BACK BUT CHANGED IT TO 10 FREE OIL CHANGES

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