NHTSA Complaint #11520845 — 2019 VOLVO XC40

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING issue reported to NHTSA

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Complaint Details

ODI Number 11520845
Vehicle 2019 VOLVO XC40
Component FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

I was involved in an accident with my 2019 Volvo xc40. I believe the cause of the accident was due to the emergency braking system that activated when I hit water that accumulated on the road I was traveling. I was accelerating and the braking caused the vehicle to swerve uncontrollably resulting in some minor body damage to the passenger side as contact was made with some roadside objects. Unfortunately the incident caused over $10,000.00 in front end damages, which is covered by my insurance. This emergency braking i. e. forward collision avoidance automatic emergency braking, has the possibility of causing a more severe accident. I believe a software update was instituted, but the Volvo dealership never mentioned this update when I had my car serviced the past 3 years.

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