NHTSA Complaint #11520625 — 2016 KIA OPTIMA

The contact owns a 2016 Kia Optima. The contact stated while driving 45 MPH, the vehicle started making an abnormal metal to metal squealing sound. The contact pulled the vehicle off the roadway and the vehicle stalled. The contact stated that the vehicle lost power steering and braking functionality during the failure. The contact stated no warning light was illuminated. The contact had the vehicle towed back to her residence. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling). The failure mileage was approximately 170,000.