NHTSA Complaint #11520508 — 2015 KIA OPTIMA

The contact’s son owns a 2015 Kia Optima. The contact stated that while her son was driving at an undisclosed speed, the vehicle stalled without warning. The contact then stated that her son was able to jumpstart the vehicle. The contact then stated that the battery was replaced however, the failure recurred. The contact stated that while her son was driving at an undisclosed speed, the vehicle stalled without warning. The contact’s son was unable to restart the vehicle. The vehicle was then towed to the contact’s residence. An undisclosed dealer was notified of the failure and the contact was referred to an independent mechanic for assistance. The vehicle was then towed to the independent mechanic to be diagnosed. The contact was informed that the engine failed and needed to be replaced. The vehicle was towed back to the contact’s residence where it remained. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unavailable.