NHTSA Complaint #11520420 — 2015 FORD EXPEDITION

Called local dealership as soon as we received recall notice in September 2022. Because we were already having issues. They said probably March for the blower motors to come in that they were on back order. Here we are now in May and still nothing. I’ve called the dealership and they said that they were going to see where they could locate a blower and call me right back. They have not yet called back and I’ve called last week and today also called the Ford customer relationship center and all they could tell me was that they were gonna put it in the books and I should receive another notice that maybe April, May or June and that they would let me know my blower motor is not blowing any air. The wires are exposed. The plastic is melted. NOT SAFE AT ALL! I am a month away from having a baby and it’s going to be the heat of the Summer where we really need the AC because this is my only form of transportation I can’t be without it.