NHTSA Complaint #11520327 — 2020 JEEP COMPASS

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11520327
Vehicle	2020 JEEP COMPASS
Component	ELECTRICAL SYSTEM
Date of Incident	April 19, 2023
Date Filed	May 3, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

Unknown as to exact issue. In August 2021, spark plug blew (according to dealer) in the middle of an intersection after the auto “off” and the engine would not turn back on at approximately 8K miles. The spark plug was replaced under warranty. Starting in April 2023, around 31K miles, on two separate occasions after the auto start/stop is in use. It will turn off unexpectedly and without warning after the vehicle has come to a stop. Both times the vehicle could not be turned completely off and restarted for at least one minute. No messages appear on screen. Both issues appear to be related to the Stop/Start feature. Two different dealers have not been able to identify issue.

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Recent Complaints for the 2020 JEEP COMPASS

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