NHTSA Complaint #11520311 — 2016 KIA SORENTO

While driving with my family of 4 on the interstate the cars engine stopped running without warning. All the dashboard lights illuminated and the car quit running. This almost caused me to lose control of the car and cause a major accident with injury and possible loss of life. This was a traumatic event for me and my family. The car was towed to the shop and we were told that the motor blew and it’s $15K to replace it. I also just found out that KIA issued a service bulletin to modify the computer so that the engine goes to limp mode and does not just blow up. Had there been something on a carfax or a notification to other shops this traumatic event would not have happened. There should be a safety recall and not just a bulletin only known to KIA dealers on all of these motors. This car was serviced regularly outside of KIA dealership and oil was just changed about 1 weak ago. KIA has refused to cover the repairs. We never got notification of the bulletin.