NHTSA Complaint #11520120 — 2017 FORD EXPLORER
STRUCTURE:BODY issue reported to NHTSA
Complaint Details
| ODI Number | 11520120 |
| Vehicle | 2017 FORD EXPLORER |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MN |
Consumer Description
I was driving down the interstate and the passenger side pillar molding appliqué completely dislodged and flew off behind me, narrowly missing a vehicle behind me. Had I not already been in the furthest left lane, it would have hit another car. When I arrived to my destination, I checked the same part on the drivers side, which includes the electric keypad entry, and it was also pulling away at the top. I contacted the ford dealership. They said this was a commonly known issue, but unfortunately was only recalled up until the 2016 model so I would have to pay to replace the complete molding all around each window and possibly onto the windshield. Their comment was that it’s basically only attached with 3M double sided tape.
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