NHTSA Complaint #11520070 — 2017 CHRYSLER PACIFICA

The contact owns a 2017 Chrysler Pacifica. The contact stated that after the vehicle was repaired under NHTSA Campaign Number: 19V348000 (Electrical System), the feature became inoperable. The START/STOP feature warning light was illuminated. The vehicle was taken back to the dealer, where an unknown repair was completed; however, the failure persisted. The contact stated that while attempting to drive from a complete stop, the vehicle failed to respond while depressing the accelerator pedal. The contact stated that at the second attempt, the vehicle lunged forward. The contact stated that the failure had been reoccurring. The dealer was contacted and charged a diagnostic test fee. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 8,892.