NHTSA Complaint #11519966 — 2013 HYUNDAI ELANTRA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11519966
Vehicle 2013 HYUNDAI ELANTRA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

I dropped my 2013 Hyundai Elantra Limited off on 4/3/23 for an oil change and to diagnosis and repair my engine stalling and engine boggling and repair headlight restoration. When I picked up my car I was told that they found metal shaving in my oil and on the oil dip stick and that I would need a new engine. Might I add, I don't have any lights blinking or remaining on such as my oil, engine, etc. I have kept up with all my maintenance over the years and have had my car service when it was due. While driving my car, it'll lose power and jerk forward. Other times, the car will start up with no RPMs registering while the car is moving up to 60 miles. The car has also displaced the sluggish barely moving forward action when the car's RPMs are not registering. The car back fires and putts along and during a traffic lights or stop sign the car will shut off. It even started shutting off while back-up into my parking space. There is clearly something wrong with these engines and should be covered under the manufacturer warranty. I am still in disbelief about my vehicle and have been getting the run around from a couple different Hyundai dealerships saying my particular engine was discontinued and I should check with the service department to see if my car qualifies for the manufacturer warranty repair but no one will answer the phone so I decided to call another dealership well outside my area for service. This car is by far DANGEROUS to drive and without having any codes generated or light indicators advising me of an engine issue is extremely upsetting. I use my vehicle to take my mother to her many doctor appointments, my grandson to various places and I use the car to get to and from work each day. Well before all of these issues, my break lights and some other lights in the rear continued to blow and had to be replaced and no one said anything about there being an issue and I did not have the appropriate direction to submit an issue.

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