NHTSA Complaint #11519901 — 2016 FORD EXPLORER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11519901
Vehicle 2016 FORD EXPLORER
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State HI

Consumer Description

I had my ford explorer 2016 for only 2 years and the rack and pinion already failed. Luckily I wasn’t on the free way when it failed on me and it would be a safety hazard. I heard clanking noise whenever I steer the steering wheel. My Dealership can’t replace it due to a extended warranty not valid anymore

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