NHTSA Complaint #11519886 — 2010 SUBARU FORESTER

My 2010 Subaru Forester's driver seat does not raise up on with the power buttons. I can hear the motor but the front of the seat will not move. Last week, the right side was not moving and now both sides are not. I can physically move the front half of the seat up and down. I can see that the welds on the front arms are off of the frame of the seat rails. If I was in a collision, the whole seat might come off if it is not secured and my safety would be compromised. I called Subaru of America and received a case number. I also plan on taking the car into dealer for an inspection. No warning lights appeared. When I move the seats with the buttons, I sometimes hear a grinding noise. This collapsing seat issue with 2010 Foresters has been found on internet sites. The car was not involved in an accident and I am the primary driver and weigh under 160 lbs.