NHTSA Complaint #11519855 — 2017 FORD EXPLORER
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11519855 |
| Vehicle | 2017 FORD EXPLORER |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
Own a 2017 Ford Explorer, bought new. Took into Ford today for routine maintenance, rotate tires, Oil & Filter. Vehicle has approximately 85,000 miles on it. Upon completion tech advised me they found a radiator leak towards the front of the car. When asked if it was radiator or something else, tech advised they wouldn't know until vehicle was broken down to find where leak was from. Took to independent mechanic to check the issue. Faulty water pump was found to be causing the problem. Reservoir was found empty. No warning lights ever came on. Repairs are being done and am notifying Ford.
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