NHTSA Complaint #11519806 — 2017 CHEVROLET MALIBU

I purchased a 2017 Chevrolet Malibu LT for my son Memorial Day weekend in 2019. The first night we got the vehicle home it rained overnight. We checked the trunk and found water in the trunk. After a search online we found that this was a known issue for the Malibu yet Chevrolet/GM did not issue a recall. After putting pressure on the dealership that sold the vehicle to us they agreed to send us to a Chevrolet dealership to have the issue fixed at no charge. Last Monday, April 24, 2023, my son was driving his vehicle and the StabiliTrak came on and his car would not accelerate. He took the car into the dealership and they determined his pistons were cracked and it would be $6,900.00 to repair the pistons/engine. After doing an internet search I found a letter on a commercial attorney's website and on the GM website that was sent to Malibu and Cruz customer's in 2017. The piston damage was a known issue. The letter from 2017 stated it was a misfiring of an ECM module that could lead to piston damage. Owners of the Malibu and the Chevy Cruz were given to March 31, 2019, to come in and have the module reprogrammed and new oil placed in the vehicle. We bought the care at the end of May 2019 so there was no way to know of this issue. There was no recall so the information was not readily found. I did not find out this was a known issue until I did the Google search last week. I have reached out to Chevrolet and filed a claim. Chevrolet at first said they could maybe pay 20% for the repairs. They should be paying 100% due to the fact they knew of the issue and should have issued a recall.