NHTSA Complaint #11519798 — 2017 HYUNDAI TUCSON POWER TRAIN

Complaint Details

ODI Number	11519798
Vehicle	2017 HYUNDAI TUCSON
Component	POWER TRAIN
Date of Incident	April 18, 2023
Date Filed	May 1, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

My 2017 Hyundai Tucson (91,000 miles) suddenly started having issues shifting into gear. We pulled into traffic and were unable to accelerate for several seconds which created a hazard for both passengers and oncoming vehicles. We took to automotive shop in Clarksville, IN. It was determined that vehicle would not shift into first, third, or fifth gear. The shop informed us this was a common defect with this Make and Model vehicle. We were also informed that only Hyundai Dealerships could service because of specific software and calibration requirements for this specific transmission.

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