NHTSA Complaint #11519714 — 2020 CHEVROLET MALIBU

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11519714
Vehicle 2020 CHEVROLET MALIBU
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AL

Consumer Description

While driving on many occasions the last incident happened Friday April 28th 2023. My 2020 Malibu lost all communication on 231 Hwy. All dash gauges went haywire power dropped on vehicle RPM was accelerated but vehicle speed would not change engine light and traction light came on. I then had to pull over brakes made a loud thud noise when stopping. Turned vehicle off sat for about 15 minutes and restarted my vehicle engine light was still on but I was about four miles from home turned my hazard flashers on and made it home. When the car loses power it gives me NO warning at all it just happens. I've taken it to both Chevy dealers in my area Mr. [XXX] at Gilland GMC Ozark, Al explained to me that yes he saw the codes where car lost power and because they couldn't pinpoint the problem GMC had to be called and he was told that GMC has a team of engineers working on the Loss of Control problem but at this time they don't know anything. I'm risking my life on every day driving this vehicle in which I do have an extended warranty on but they can't fix what they can't find but yet KNOW for Fact that there is a problem. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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