NHTSA Complaint #11519666 — 2014 AUDI Q5
STRUCTURE:BODY issue reported to NHTSA
Complaint Details
| ODI Number | 11519666 |
| Vehicle | 2014 AUDI Q5 |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WI |
Consumer Description
I recently discovered that my Q5 tubular rear subframe/crossmember (part # 8R0505235N) has rusted thru near a bushing that supports the rear transaxle. The rust thru area at the transaxle is about a foot long. This subframe supports the rear axle and all the rear suspension components. I brought my Q5 to the local Audi dealer and they took a video showing two areas on the subframe that have rusted thru, the bushing area supporting the transaxle and also an area supporting the left rear suspension. The dealership did not allow me to take the Q5 back and gave me a loaner vehicle to drive until the subframe can be replaced. The dealership contacted Audi North America and Audi agreed to pay 40% of the cost to replace the rear subframe. I think Audi should pay 100% as this is a serious safety issue. My Q5 has no other areas of corrosion except a slight amount of surface rust on the exhaust and is otherwise in excellent condition with only 50,444 miles. It has always been garaged since purchased new and has been in no accidents. The Audi service tech even complimented me on how clean my Q5 was at 10 years old. PS - How can I include an attachment of the video taken by the Audi dealership?
Related Complaints for the 2014 AUDI Q5
Other STRUCTURE:BODY Complaints
#11705300
Vehicle rear subframe comes with plastic covers that trap road salt and cause severe corrosion. Issue only presents i...
#11672270
2014 Audi Q5 TDI with 115000 miles. Rear subframe inspected individually, by independent shop, and by Audi dealership...
#11648037
There is severe rust in the rear subframe. It's so bad that the rust has made holes right through the subframe - comp...
#11414212
WHEN CLOSING THE TRUNK THE DASH MARKS AS IF IT WERE OPEN. I HAVE TO OPEN AND CLOSE THE TRUNK SEVERAL TIMES SO THAT IT...
#11414213
SQUEAKS AND/OR RATTLES ARE HEARD FROM THE PANORAMIC SUNROOF AREA.
Recent Complaints for the 2014 AUDI Q5
#11689048
AIR BAGS
On Tuesday, September 2nd, I was in a car accident on the freeway. A car jump out in front of me and did not go quic...
#11685613
UNKNOWN OR OTHER
The rear subframe of my Audi Q5 has extensive rot and holes per an inspection done and deemed unsafe to drive. Howev...
#11684104
SUSPENSION
2014 Audi rear subframe is rusted through. 92,000 Mi. My independent mechanic found the problem when performing suspe...
#11678953
STEERING
The front subframe has experienced catastrophic failure due to severe and premature rust-through corrosion. Multiple ...
#11678953
SUSPENSION
The front subframe has experienced catastrophic failure due to severe and premature rust-through corrosion. Multiple ...