NHTSA Complaint #11519569 — 2022 GRAND DESIGN IMAGINE

I received a recall notice for this RV last year. I have since contacted Grand Design and they said I need to go to my dealer to have the awning recall addressed. The dealer is unwilling to perform the recall as they are too busy selling brand new RVs. I contacted Grand Design again and told them that since the dealer is unwilling to help, I want to replace the awning myself to ensure the safety of my family while camping. Grand Design stated that this is not allowed since this is a nhtsa recall. Repairs need to be done at a dealership. I stated that the dealership is unable and unwilling to provide repairs. Grand Design has since ignored my request for assistance. This is unacceptable, Grand Design is preventing me from having a safety defect resolved.