NHTSA Complaint #11666191 — 2022 GRAND DESIGN IMAGINE

We have been having problems with our slide out for 2 years. The slide mechanism kept getting damaged/"chewed up" and kept needing to be replaced. We could not get the slide to go in or out on its own several times over the 2-year period. After 2 years of taking it for repeated repairs, a Lippert tech came to the shop to inspect it. Per Lippert, the manufacturer of the chassis, "Inspection of chassis found cracks in mains at crossmember near center hanger. Hangers start to roll in one direction. Front header bent." We were told verbally by Lippert that there are, "Cracks in iBeams and unit is deflecting - rear of unit sagging - causing issues with slide." We now also have water damage in the opposing slide at the rear of the unit as well as mold, something we only recently discovered as we do not access that area often.