NHTSA Complaint #11519554 — 2018 NISSAN ROGUE

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11519554
Vehicle 2018 NISSAN ROGUE
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CT

Consumer Description

On Friday April 21, 2023 I was operating my vehicle with my toddler inside going about 30 miles per hour when suddenly out of no where with No Warning my vehicle beeped rapidly 5 times and as it was beeping it intensely braked itself and/or slowed down immediately while at a speed of about 30 miles per hour. It was as if my car was getting pulled backwards and immediately slowing down I had no control of my vehicle. I was driving 30 miles per hour but I had No Control Of my vehicle, Not until the vehicle was finished pulling all the way back and slowing down to about 5-10 miles per hour from 30. I had no warnings at all and at the times there were no vehicles directly in front or on the side of me. I feared for my daughters life and safety because we were on a busy road and just felt in the moment we were going to get hit from behind because my vehicle was out of my control it had a mind of its own, I couldn’t control it cuz it’s like it braked it self and at a speed of 30 it pulled back. I’m scared to drive this car now. I brought it for my growing family but it’s a danger to me and my family as well as other vehicles driving around or besides me; for these reasons I don’t trust nor want this vehicle no more. What component or system failed or malfunctioned? I believe the auto breaks/ emergency break sensors failed me How was your safety or the safety of others put at risk? My safety and my toddlers safety was put at risk because we coulda got into a really bad accident injuring ourselves as well as others because the car dropped its speed and dragged and/or pulled my vehicle back intensely without warning. Has the problem been reproduced or confirmed by a dealer or independent service center? No Has the vehicle or component been inspected by the manufacturer, police, insurance? Yes Were there any warning lamps, messages or other symptoms of the problem prior to the failure? No, I received no warnings prior to incident nor during or after incident.

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