NHTSA Complaint #11519305 — 2021 JEEP WRANGLER

The first time the violent shaking of the steering wheel and vehicle was at highway speed. Fortunately I was able to pull over safely. I called to make an appointment with my closest dealer immediately and was made to wait 30 days. That first time my vehicle had 34,000 miles on it, by the time of my appointment they said it was out of warranty for the steering dampener since I was then over 36,000. I paid the diagnostic fees, labor and the replacement part. It has not fixed the issue, it has happened more frequently and more violently. I’ve taken it two non-dealer specialists who have not been able to pin point any problems. Spoke with Jeep customer service and they are requiring it to be diagnosed by a dealer at my cost, again. The last time the shaking happened I had to hit my brakes in the middle of the highway winding up with a tractor trailer narrowly missing me. I’m afraid to drive my $45,000 vehicle and now I have to wait multiple weeks again since my dealer (and called three others) has no available appointments before I can get any help.