NHTSA Complaint #11519259 — 2019 CHRYSLER PACIFICA

We purchased this vehicle new in August 2019. Since, we have had it in for service multiple times concerning a popping/creaking noise from the front suspension. Most recently, the vehicle has been at the dealership/service department since February 8, 2023, and they are unable to remedy the issue. My own research shows a recall of approximately 48,000, 2018 Chrysler Pacificas, manufactured in the same plant as ours (Windsor, ON) concerning a faulty right-font lower control arm, which can separate from the steering knuckle, causing a loss in steering. I don't believe it is just a coincidence that we are having the same issue on our 2019 vehicle. Attached you will find all of the repairs made to our vehicle, however, the noise persists.