NHTSA Complaint #11519231 — 2017 HYUNDAI ELANTRA

The contact owns a 2017 Hyundai Elantra equipped with Hankook Tires, Tire Line: Kinergy GT H43, Tire Size: 225/45/R17, DOT Number: (Unavailable). The contact stated that while making a left turn, she heard a loud popping sound. The tire pressure warning light was intermittently illuminated. The contact then stated that she maneuvered the vehicle to a service station. The contact then stated that upon inspecting the vehicle, she noticed that the front passenger’s side tire tread had detached. The vehicle was towed to the dealer where it was diagnosed that the tire needed to be replaced; however, the tire was replaced with the temporary spare tire until the tire became available. The vehicle was repaired however, the contact then stated that the same front passenger’s tire had recently been replaced in less than a year. In addition, the contact stated that on numerous occasions while attempting to unlock the doors using the key fob, the doors intermittently failed to operate as designed. The vehicle was taken to the dealer where the failure could not be duplicated. The manufacturer was notified of the failure and the contact was informed that the failure was not covered under the warranty. No further assistance was provided. The failure mileage was approximately 34,007.