NHTSA Complaint #11518994 — 2023 TOYOTA COROLLA CROSS

On March 9th 2023 I was stopped at a red light in my brand new 2023 Toyota Corolla Cross XLE that I had for only 13 days (it had 420 miles on it). It was raining and I had my wipers on. Suddenly a loud alarm/tone was heard and several warning lights flashed across the dash. Power steering low/engine stopped/press brake firmly to restart. The steering wheel was locked. I tried pressing my breaks several times but nothing happened. The car behind me was honking their horn over and over. Next thing I know, I feel a 'bump' as my car bumped into his. He got out of his car and came up to my window and asked "whats the problem?" I pointed at the dash and told him I had no idea what was going on! He said my car was slowly rolling backwards into his car. He told me to put the car into park and turn it off so it would stop rolling. When I did this, the alarm/tone stopped. When I started the car back up, all dash lights were off and I was able to drive it to the Toyota dealership that was about 1/2 a mile away from where it broke down. My car has been at the dealership now for 6 weeks. My case was escalated to Toyota Corporate. For the longest time they told me they "couldn't duplicate the problem" and there was nothing wrong with my car even though it had thrown a x206d code (power source stop/engine stall). It wasn't until I went to the dealership and showed them the youtube video of what I had also experienced that they were suddenly able to duplicate the problem. I have been told a "software update" is in the works and they had to hang onto my car until the update becomes available as it is a safety issue to have the car suddenly stop working while at a stop light in traffic.