NHTSA Complaint #11518985 — 2014 KIA OPTIMA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11518985
Vehicle 2014 KIA OPTIMA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

Since August of 2021 Ive experienced engine oil burning that results in me having to add oil every 10 days after a Valve Cover Gasket replacement 8/11/21 . Ive gone into Lokey Kia in Clearwater FL numerous of times for this issue, and numerous recalls. There is no visible leak, but that had me pay for the Valve Cover Gasket replacement 8/11/21 - Lokey Kia told me again today 4/24/23 that I needed the same repair done again. Over the phone the Lokey Kia service rep. told me he could not find my previous repair in the system and that I should NOT have to fix this repair this soon, but when I came in with a receipt, they stated "oh, things wear our=t faster than we think". Ive taking my car across the street to Fitzgerald Hydauni, tried to explain to them. Paid for vehicle check, completed oil change, found no visible leak, but within a week I had to go back because my car was literally almost out of oil. I called Kia claims today claim# 14751760, on hold for 2 hours and they say I have to spend several hundred dollars 3 times for a oil consumption tests before I can qualify for engine replacement because the recall for this DEFECT is not attached to my VIN, but is a KNOWN issue for the 2016. Ive sat in the waiting area and other consumers have gotten engine replaced, but for me Im brushed to the side. AAA states they've so many Kia's like mine breakdown due to this issue.

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