NHTSA Complaint #11518630 — 2021 FORD ESCAPE

The contact owns a 2021 Ford Escape. The contact stated while the vehicle was being inspected at a local dealer for a State Inspection, the contact was informed that the front passenger’s side tire needed to be replaced, and that both rear shocks were leaking. The contact stated no warning light was illuminated. The contact called an independent mechanic and was informed that the rear shocks should not be leaking at the age of the vehicle. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 41,513. The contact communicated the issue with the right driver window not going up sometimes when I press on the button. Now it is making a serious popping sound.