NHTSA Complaint #11515688 — 2021 FORD ESCAPE SERVICE BRAKES

Complaint Details

ODI Number	11515688
Vehicle	2021 FORD ESCAPE
Component	SERVICE BRAKES
Date of Incident	January 3, 2022
Date Filed	April 5, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

Bought my 2021 Ford Escape a year ago, since a month after purchase, grinding noises Only when backing up, rain or shine or cold or hot. Getting worse within this year. Brought in 3-4 times, every time mechanic said nothing was wrong it was normal for this type of vehicle. Brought a few months ago to a different (not dealership) mechanic something Not right and needs fixing asap. Also noted crack and leaking from suspension! Dealership not willing to help, if my kids and I get into an accident because of this and a death or major injury shall occur , this will never be the end.! This has to stop! Treat cars like family please, because mine are in it.

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#11633170 — December 30, 2024 — The contact owns a 2021 Ford Escape. The contact stated while reversing, there was a loud screeching sound coming fro...

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