NHTSA Complaint #11518495 — 2011 MERCEDES-BENZ GLK350

There were two incidents, one when my daughter was driving and one when I was driving. We were on a highway going 65 mph and had to brake as we came upon traffic. The car fishtailed/swerved back and forth out of control several times until we could bring the car to a stop. I had to pull onto the shoulder so I didn’t hit any of the cars near me. It was terrifying and I felt lucky that I didn’t have a serious accident. When I got home, I took my car to my local mechanic who inspected the car and said my rear subframe was cracked and rusted out!! After doing some research and talking to the Mercedes dealership where I bought the car, this is a widespread problem with several different models over many years, but they have not issued a recall. Apparently the frames were not rustproofed properly so they are rusting/corroding from the inside out. These frames should last the lifetime of the vehicle with no issues!! There are thousands of people driving their cars out there with this problem and they have no idea that their cars are UNSAFE to drive!!! Someone is going to get killed if Mercedes does not issue a recall for this problem. They recently sent an internal memo to all of their sales and service managers in the US saying they will offer an extended offer on the rear subframes. This does NOT help because many people are unaware of the problem and haven’t received notification that something could be terribly wrong. Mercedes has know about this problem for years and Canada and Europe issued recalls on the rear subframes 2 years ago!!! How can Mercedes USA allow their customers to continue to drive UNSAFE vehicles?!? A class action has been proposed for this problem because Mercedes has been so remiss in their responsibility in protecting their customers. Please please please bring this to light before someone gets injured or killed!!!!