NHTSA Complaint #11343161 — 2011 MERCEDES-BENZ GLK350

SERVICE BRAKES issue reported to NHTSA

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Fire

Complaint Details

ODI Number 11343161
Vehicle 2011 MERCEDES-BENZ GLK350
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 148,603 miles
Crash No
Fire Yes
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

TL* THE CONTACT OWNS A 2011 MERCEDES BENZ GLK350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE BRAKES ERRONEOUSLY ACTIVATED CAUSING THE VEHICLE SPEED TO SLOW DOWN. AFTER STOPPING TO INSPECT THE VEHICLE SMOKE WAS PRESENT COMING FROM BOTH THE DRIVER AND PASSENGER SIDE REAR WHEELS. THE VEHICLE WAS DRIVEN TO THE LOCAL DEALER MERCEDES BENZ OF SARASOTA LOCATED AT 4754 CLARK RD, SARASOTA, FL 34233 WHO DIAGNOSED THAT THE ABS MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 148,603.

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