NHTSA Complaint #11518256 — 2010 FORD FUSION

The contact owns a 2010 Ford Fusion. The contact stated while the vehicle was parked, the ABS warning light was illuminated and the message "Service Advancetrac" was displayed. The vehicle was taken to the dealer, where it was diagnosed that the wheel speed sensor had failed and needed to be replaced. The dealer replaced the wheel speed sensor and while attempting to reprogram the ABS module with the new wheel speed sensor, the ABS module failed to recognize the wheel speed sensor. The dealer informed the contact that the ABS module needed to be replaced; however, the part was on back order. The manufacturer was notified of the failure, but no assistance was provided. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 98,752.