NHTSA Complaint #11517924 — 2014 FORD EDGE

I purchased my 2014 Ford Edge SEL ON JANUARY 2015. I have electrical problems suspicion problems & recall on my Airbags! I have always taken it to a Ford Dealership to have my regular service done…oil charge etc. it those times I have told them the other problems I was having example electrical problem started a month after I bought my vehicle every time they told me nothing is wrong or they replace the battery I have had 4 batteries replaced by Ford Dealerships. I also had recall on my airbags the dealership told me numerous times you do not need to worry about your vehicle it is fine!! After my 100, 000 Mile Warranty ran out I had my vehicle serviced by a mechanic shop. They could the electrical issue was in headlights & dashboard had them replace headlights & lights in dashboard. On 3/19/2023 I was in a bad vehicle accident involved 9 vehicles I was the 5 vehicle. I have neck back & leg injuries. My AIRBAGS NEVER went off! If the Airbags would of worked properly have would not of gotten all my injuries. My Police Officers & Paramedics explained that to me at scene of the accident. Why did Ford not do or repair my airbag recall instead of telling meh car was not recalled even when I received service notification in the mail to get the Airbags fixed