NHTSA Complaint #11517856 — 2017 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11517856
Vehicle	2017 HYUNDAI SONATA
Component	ENGINE
Date of Incident	February 21, 2023
Date Filed	April 19, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

Purchased a used Hyundai Sonata in June 2020 when it had almost 57,000 miles on it. Got the car regularly serviced and provided receipts to Hyundai on the national level as well as the local dealership. Received the following claim number - Hyundai Motor America Case#: [XXX]. [XXX]is with the Dealership in Dallas Texas and they car is with his dealership. Have also been dealing with[XXX] at Clay Cooley Hyundai Mesquite [XXX]. The engine does not work and needs to be replaced. Hyundai should be responsible for replacing the engine. The car has only around 76,000 miles on it. Hyundai Mesquite is threating to tow the car and possibly have it junked if it is not picked up. I cannot afford to pick up a car that does not operate. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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