NHTSA Complaint #11517619 — 2021 VOLKSWAGEN ATLAS

The contact owns a 2021 Volkswagen Atlas. The contact stated while driving approximately 30 MPH, the Forward Collision Avoidance system erroneously activated causing the vehicle to suddenly stop in the middle of the road. The contact indicated that during the failure, no other vehicles or objects were nearby to cause the system to be activated. The vehicle was taken to the local dealer who was unable to duplicate the failure. After retrieving the vehicle, the failure occurred a second time. The cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 11,300. The dealer installed a new door ajar switch and safety harness service but not replaced.