NHTSA Complaint #11517559 — 2016 KIA SORENTO ENGINE

Complaint Details

ODI Number	11517559
Vehicle	2016 KIA SORENTO
Component	ENGINE
Date of Incident	August 1, 2022
Date Filed	April 18, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

In 2020 Kia replaced the engine on our 2016 Sorento. The new engine is doing the same thing with regards to oil consumption and causing us to repeatedly have to put oil in the vehicle at almost every fuel stop. There are no obvious oil leaks observed by us or Kia, we are also experiencing error code 0420 on the vehicle as often as 2-3 times a week. The dealership states that the engine replaced in 2020 only had a 1 year, 12000 mile warranty on it and it is no longer covered. The check engine light was unable to be diagnosed by the dealership despite being illuminated when taken to the dealer. We believe the engine oil leak and 0420 code are related as there are no other codes being shown on the vehicle.

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