NHTSA Complaint #11517149 — 2014 KIA FORTE

My car started making a loud knocking and whining sound. It started around August of 2022. I called about an email I received saying there was a recall for my vehicle. I took my vehicle to Barnes Crossing Kia in Tupelo, MS I think on August 31 2022. They told me there was nothing wrong with my engine. My engine light is on. Ok fine, as my car gets worse, I'm starting to smell strong fumes inside the car when my air is on especially. So I took it to a shop called Coles Auto Repair and a mechanic told me my motor is going out on April 14 2023. I called Kia recall customer service and they told me that my vin number was not under a recall. I'm reading that my particular vehicle engine was recalled. So basically I'm told there's nothing they can do. The warranty only covers road bearing damages. I've only had my car since June 2021. Please help!