NHTSA Complaint #11517034 — 2015 SUBARU OUTBACK

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11517034
Vehicle	2015 SUBARU OUTBACK
Component	UNKNOWN OR OTHER
Date of Incident	November 10, 2022
Date Filed	April 14, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The child safety lock on the passenger side will not disengage. Our child is old enough now to operate the door safely but she cannot open the door from the inside. I feel that this is a great safety concern and the dealer should take care of the cost. When we asked if it could be fixed the dealer expressed that it would be on us for all charges. This is a manufacturer defect and should be rectified immediately. Thank you.

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