NHTSA Complaint #11517000 — 2017 FORD ESCAPE
STRUCTURE:BODY:HATCHBACK/LIFTGATE issue reported to NHTSA
Complaint Details
| ODI Number | 11517000 |
| Vehicle | 2017 FORD ESCAPE |
| Component | STRUCTURE:BODY:HATCHBACK/LIFTGATE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | PA |
Consumer Description
Our lift gate latch failed and worked sporadically for the past 6 months and sometimes it would not open at all either manually or by any of the electric switches associated with the lift gate. I feel that this is a serious safety issue because if someone was trapped in the back there is no way to manually open the lift gate. There is common lift gate latch problems with this vehicle as seen in a Google search. We have paid the Ford Dealer $586.00 to have this repaired.
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