NHTSA Complaint #11470626 — 2017 FORD ESCAPE

STRUCTURE:BODY:HATCHBACK/LIFTGATE issue reported to NHTSA

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Complaint Details

ODI Number	11470626
Vehicle	2017 FORD ESCAPE
Component	STRUCTURE:BODY:HATCHBACK/LIFTGATE
Date of Incident	April 23, 2022
Date Filed	June 23, 2022
Mileage	48,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

The contact owns a 2017 Ford Escape. The contact stated while attempting to unlock the liftgate, the contact was unable to unlock the liftgate using the key fob or the button inside the vehicle. The vehicle was not diagnosed. The manufacturer was contacted and notified of the failure. The manufacturer referred the contact to the NHTSA to file a complaint. The approximate failure mileage was 48,000.

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