NHTSA Complaint #11516840 β€” 2018 TESLA MODEL X

SUSPENSION issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11516840
Vehicle 2018 TESLA MODEL X
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

Initially I noticed an issue with notchy steering, which is typically caused by faulty u-joints in the steering column. I took the vehicle in for service on 2/14/23, and the service center confirmed the issue and replaced the lower steering column. Almost immediately after picking up the vehicle from service, I noticed a loud creaking sound coming from the suspension when the steering wheel was turned. I brought the vehicle back to the service center on 3/29/23, where it was found that both upper control arms were "frozen" and required replacement, the lower aft links had play in them, and the lower fore links had cracked bushings. All front control arms were replaced. Luckily all work was covered for me under warranty, but the vehicle is less than 5 years old and has been driven less than 60,000 miles.

Related Complaints for the 2018 TESLA MODEL X

Other SUSPENSION Complaints

#11687129 Control arm squeaks. Only way Tesla fixes is to replace. Smoke fix is a 2$ grease application to ball joint but they ...
#11680635 During a recent inspection, the Tesla service center (at Los Gatos) informed me that my Model X is missing a suspensi...
#11670369 I was driving down the road and my car started shaking, I was about 5 or 6 miles from an exit so continued and within...
#11659397 My 2018 Tesla model X front suspension is making cranking noise and seems like it’s unsafe to drive. This is a known ...
#11582137 The car starts developing very loud squeaking noise when the suspension is at work, when turning, and when accelerati...

Recent Complaints for the 2018 TESLA MODEL X

#11715891 ELECTRICAL SYSTEM The 2018 Model X experienced a sudden and complete loss of power and became totally inaccessible. All doors and acces...
#11715891 POWER TRAIN The 2018 Model X experienced a sudden and complete loss of power and became totally inaccessible. All doors and acces...
#11715891 UNKNOWN OR OTHER The 2018 Model X experienced a sudden and complete loss of power and became totally inaccessible. All doors and acces...
#11715473 POWER TRAIN During a recent incident where a tire issue caused damage to the wiring harness for the parking brake, resulting in a...
#11715473 SERVICE BRAKES During a recent incident where a tire issue caused damage to the wiring harness for the parking brake, resulting in a...
Check any vehicle history by VIN - Free vehicle history report