NHTSA Complaint #11516840 β 2018 TESLA MODEL X
SUSPENSION issue reported to NHTSA
Complaint Details
| ODI Number | 11516840 |
| Vehicle | 2018 TESLA MODEL X |
| Component | SUSPENSION |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MA |
Consumer Description
Initially I noticed an issue with notchy steering, which is typically caused by faulty u-joints in the steering column. I took the vehicle in for service on 2/14/23, and the service center confirmed the issue and replaced the lower steering column. Almost immediately after picking up the vehicle from service, I noticed a loud creaking sound coming from the suspension when the steering wheel was turned. I brought the vehicle back to the service center on 3/29/23, where it was found that both upper control arms were "frozen" and required replacement, the lower aft links had play in them, and the lower fore links had cracked bushings. All front control arms were replaced. Luckily all work was covered for me under warranty, but the vehicle is less than 5 years old and has been driven less than 60,000 miles.
Related Complaints for the 2018 TESLA MODEL X
Other SUSPENSION Complaints
#11687129
Control arm squeaks. Only way Tesla fixes is to replace. Smoke fix is a 2$ grease application to ball joint but they ...
#11680635
During a recent inspection, the Tesla service center (at Los Gatos) informed me that my Model X is missing a suspensi...
#11670369
I was driving down the road and my car started shaking, I was about 5 or 6 miles from an exit so continued and within...
#11659397
My 2018 Tesla model X front suspension is making cranking noise and seems like itβs unsafe to drive. This is a known ...
#11582137
The car starts developing very loud squeaking noise when the suspension is at work, when turning, and when accelerati...
Recent Complaints for the 2018 TESLA MODEL X
#11715891
ELECTRICAL SYSTEM
The 2018 Model X experienced a sudden and complete loss of power and became totally inaccessible. All doors and acces...
#11715891
POWER TRAIN
The 2018 Model X experienced a sudden and complete loss of power and became totally inaccessible. All doors and acces...
#11715891
UNKNOWN OR OTHER
The 2018 Model X experienced a sudden and complete loss of power and became totally inaccessible. All doors and acces...
#11715473
POWER TRAIN
During a recent incident where a tire issue caused damage to the wiring harness for the parking brake, resulting in a...
#11715473
SERVICE BRAKES
During a recent incident where a tire issue caused damage to the wiring harness for the parking brake, resulting in a...